Shipping policy
SHIPPING POLICY
Effective Date: 05/28/2026
Store Name: Luxraf
Website: www.luxraf.com
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high demand periods, processing time may be slightly longer.
2. Shipping Time
After your order is processed, estimated delivery times are:
- USA: 5–10 business days
- International: 7–20 business days (depending on location)
Please note these are estimated delivery times and may vary.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination
- Package weight
- Shipping method selected
Sometimes we may offer free shipping promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package using the carrier’s website.
5. Delays
We are not responsible for delays caused by:
- Carrier issues
- Customs processing
- Weather conditions
- High shipping volume periods
6. Incorrect Address
Customers are responsible for providing correct shipping information.
If an address is incorrect, we are not responsible for lost packages.
If you notice an error, contact us immediately at: support@luxraf.com
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “delivered” by the carrier. Please contact the shipping carrier for assistance.
8. Contact Us
If you have any questions about shipping:
Email: Support@luxraf.com
Store Name: Luxraf
Website: www.luxraf.com